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Helping You
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The Alzheimer’s Association - Greater Illinois Chapter can help you in many ways.




24/7 Helpline

1.800.272.3900 or email us through our e-helpline
TDD: 1.866.403.3073.

The Alzheimer's Association highly trained and knowledgeable Helpline staff provides reliable information and support to all those who need assistance, with translation services available in 170 different languages. We serve people with memory loss, caregivers, health care professionals and the public.

Contact us to:

  • Talk with a caring professional about your questions and concerns

  • Learn about education programs for people with memory concerns, caregivers, family and friends

  • Understand more about memory loss, dementia and Alzheimer’s disease

  • Connect with others experiencing the challenges associated with memory loss

  • Discover the resources available in your community

Click here to read our Ask the Helpline series, our staff answers some of our callers' more common questions, providing insight and next steps for those faced with the challenges of a dementia diagnosis.

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Care Navigation

Connection. Guidance. Hope.
Connecting you with resources.
Guiding you in your decision-making.
Providing you with help and hope.

Ideal for Individuals with concerns about their memory, and for their family members and supporters.

• Provides answers to questions about what to do after diagnosis
• Provides guidance with decision-making as the disease progresses

Care Navigation will assist you in:

• Building a team
• Finding available resources
• Considering legal/financial issues
• Resolving safety issues
• Exploring changing roles and emotions

Care Navigation is a fee-based service. Payment options will be discussed when you make your appointment. Financial assistance is available.

For more information or to schedule an appointment, call our 24/7 Helpline at 1.800.272.3900 or email us at gicHelpline@alz.org.

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Message Boards and Blogs

The Alzheimer’s Association message boards and chat rooms are your online communication forum. Share your thoughts and experiences, query your colleagues and make new friends. Please join our community.

Join the Alzheimer’s Association online community.

Whether you are a person with memory loss, a caregiver, researcher, doctor or an advocate, continue the conversation about Alzheimer’s disease by sharing your voice and story on the Alzheimer’s Association blog.

Read our blog

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Support Groups

The Alzheimer’s Association’s Caregiver Support Groups are designed to provide emotional, educational and social support for caregivers through regularly scheduled meetings. They help participants develop coping methods and encourage caregivers to maintain their personal, physical and emotional health, as well as, optimally care for the person with dementia. Additional specialized groups available include groups for adult children or spouses, groups for people in the early stages, and groups for caregivers caring for someone in the late stages.

Support group listing.

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Early Stage Telephone Support Group

Have you been diagnosed with Mild Cognitive Impairment, an early stage of Alzheimer’s disease or other dementia?

Is a phone call more convenient than an in person group? If so, join us by phone for an educational and supportive gathering of individuals from across the state with a similar diagnosis.

Learn more about our Early Stage Telephone Support Group

Education Programs

We offer dozens of educational programs each year that address the specific interests of the general public, individuals with the disease and their families.

Education program listing

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Sign up now.

Go to e-newsletter archive.

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Multilingual Information

Alzheimer’s disease and other disorders that cause dementia know no boundaries. Many individuals and families in ethnic and cultural minority groups are in need of solid information about Alzheimer’s disease and health resources.

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Professional Education

We offer classroom and web-based professional education programs for dementia care professionals. Many programs allow you to earn CEUs.

Professional education listings

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Virtual Library

The Alzheimer’s Association offers dozens of fact sheets and brochures. Click here for a listing.

We also maintain a variety of educational materials (brochures, videos, audiotapes, and books) on topics related to Alzheimer’s disease and related disorders. To learn more about our library, call us at 1.800.272.3900.

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Clinical Trials

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Comfort Care Guide

Whether a family member or staff from a long-term care facility, if you are looking for useful information about care issues related to the late and final stages of Alzheimer’s disease and related dementias this free Comfort Care Guide is for you.

Download a Free Copy

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Comfort Zone

Comfort Zone is a comprehensive web-based location management service. Families can remotely monitor a person with Alzheimer’s by receiving automated alerts throughout the day and night when a person has travelled beyond a preset zone.

Learn more about Comfort Zone

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Local Resources in your Community

We maintain updated information on many different resources that may be helpful to you and your loved one. These services include: adult day centers, assisted living and skilled nursing facilities, diagnostic centers, geriatric care managers, home health, hospice, non-profit legal services and brain donation sites. Our professional staff and trained volunteers can help assess what resources may be beneficial to you and your needs, as well as help identify the providers within your community.

Search for resources now OR
Have us search for you
Call our 24/7 Helpline 1.800.272.3900 or TDD: 1.866.403.3073
Make your request through our e-helpline.

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MedicAlert® + Alzheimer’s Association Safe Return®

MedicAlert® + Alzheimer's Association Safe Return® is a 24-hour nationwide emergency response service for individuals with Alzheimer's or a related dementia who wander or have a medical emergency.

Learn more about MedicAlert + Safe Return.

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Alzheimer's Association

Our vision: A world without Alzheimer's disease®.
Formed in 1980, the Alzheimer's Association is the world's leading voluntary health organization in Alzheimer's care, support and research.