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Professional Training
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About Professional Training

The Alzheimer's Association, WNY Chapter, is committed to helping professionals improve their knowledge and skills, build stronger teams and deliver better care to people with dementia and their families. Our training and education programs are geared to professionals working in both community-based and residential care settings. Our programs and meetings have been attended by activity professionals, administrators, nurses, occupational therapists, physical therapists, social workers and staff trainers.

Training programs

Our Dementia Care Professional Courses are designed to provide educators, professional staff and professional caregivers with the tools necessary to become effective trainers in dementia care.  All teaching materials will be provided.  All modules are taught at our main office in Williamsville.  To register or for more information, including pricing, e-mail program.wny@alz.org or call 1.800.272.3900.

Web-based training programs

CARES: A Dementia Caregiving Approach

This affordable, Web-based program has six one-hour training modules that are geared primarily to direct care workers, particularly nursing assistants. Each module uses text and streaming video to illustrate how to best care for people with dementia living in residential care settings. Topics include:

  • Clara Jones and her Care Team
  • Introduction to Dementia
  • Understanding Behavior as Communication
  • Making a Connection with the Resident
  • Eating Well
  • Recognizing Pain

For a description of the modules, pricing plans and a free demo, go to www.caresprogram.com  

Facility and Environment Design

Our professionals will consult with your staff on factors related to facility environment in order to enhance quality of life in resident care for those with dementia.

Resources for Professional Care Providers

The Alzheimer’s Association, WNY Chapter has an extensive lending library of books, videos and DVD’s available. You are also encouraged to call the trained counselors at the chapter office for information and advice about issues surrounding Alzheimer’s care. Also available is the chapter- produced interactive training DVD, Behavior Management Training for Dementia Care.


For more information about any of the above programs/services, please call the Alzheimer's Association WNY Chapter at 1.800.272.3900 or email the
Chapter at: 

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Alzheimer's Association

Our vision is a world without Alzheimer's
Formed in 1980, the Alzheimer's Association is the world's leading voluntary health organization in Alzheimer's care, support and research.