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Program Assistant, Seattle

Job Location

Lynnwood or Tuckwila, WA

General Summary

The Program Assistant supports and assists key staff across multiple programs and services for persons with Alzheimer's disease and their families and caregivers. Programs supported include caregiver support groups, education and conferences. Duties include administrative support and preparing and maintaining large amounts of written materials, electronic information and program data. The Program Assistant also provides customer service and assists support group facilitators.

This position is based in Lynnwood, WA, and reports to the Director of Community Support. 

Essential Job Functions

  • Supports day-to-day operations including:
    • Maintains support group records and program data
    • Fulfills support group facilitator and attendee resource requests
    • Communicates with support group facilitators and provide customer service
  • Produces, edits, maintains and assembles documents, including:
    • General correspondence and emails
    • Training and procedural materials
    • Letters and mailings to support group facilitators
  • Assists with production and distribution of monthly facilitator resource packets:
    • Literature research
    • Writing and editing of cover letters
    • Copying/organizing materials, collating and mailing
    • Organizes volunteer involvement with monthly packet (with help of Volunteer Coordinator)
  • Coordinates, schedules and assists with support and outreach efforts:
    • Crafts and updates promotional materials including: press releases, PSAs and flyers
    • Researches/updates outreach contacts
    • Distribution/organization of information and promotional activities
    • Produces and tracks mailings
  • Assists with regional and community conferences, education and special projects as needed: 
    • Proofreads/edits promotional materials for regional and community conferences
    • Assists Conference Manager with administrative tasks leading up to conference(s)
  • Supports Program Coordinators and Directors:
    • Coordinates projects and work flow
    • Communicates with individuals, agencies and community organizations as needed
  • Other duties as assigned, including but not limited to participation in chapter and advocacy events.

Minimum Requirements

  • Bachelor's degree (or equivalent experience), in health care management, social work, psychology, counseling, nursing, gerontology or related field preferred
  • 3 - 4 years administrative experience in a fast-paced environment
  • Excellent writing and editing skills
  • Customer-focused attitude and experience
  • Excellent program management skills, including administrative  and database-related skills
  • Proficiency with MS applications including Word, Excel, PowerPoint and Publisher
  • Ability to effectively organize, prioritize and schedule multiple priorities and to meet deadlines
  • Ability to communicate effectively with volunteers, staff and community organizations
  • Able to manage projects independently and report outcomes effectively
  • High level of integrity, diplomacy, and initiative
  • Ability to work effectively with diverse populations
  • Ability to operate a computer and other designated office equipment
  • Ability to work some evenings and weekends as required by the job
  • Must possess valid driver's license, access to a reliable vehicle, and proof of insurance
  • Ability to bend, stoop and lift a minimum 20 lbs.


We are an Affirmative Action, Equal Opportunity Employer and we appreciate your interest in the Alzheimer's Association.




Alzheimer's Association

Our vision: A world without Alzheimer's disease®.
Formed in 1980, the Alzheimer's Association is the leading voluntary health organization in Alzheimer's care, support and research.