The Care Consultant & Support Health Activities Resources Education (SHARE) Counselor position supports the mission of the Alzheimer's Association Cleveland Area Chapter to eliminate Alzheimer's disease through the advancement of research; to provide and enhance care and support and to reduce the risk of dementia through the promotion of brain health.
This position is located in Beachwood, OH and reports to the Clinical Consultation Manager.
Essential Job Functions
Care Consulting (75%)
Provide telephone, e-mail, or in-person evidenced-based Care Consultation to individual caregivers or groups of family members including assessment, education, care planning and referrals.
Achieve Care Consultation client contact time goals based on 50% of workday or other percentage as determined by supervisor.
Provide individuals and families with regular telephone follow-up support consultations.
Manage referrals and caseloads in an effective and efficient manner.
Provide assistance and direction to volunteers for telephone follow-up.
Maintain appropriate documentation and service statistics.
Record documentation in a timely manner in the client database system.
Provide backup support for the Helpline program and community office locations as needed in Avon, Beachwood and Mentor.
Participate as an active team member of Care and Support Services and Care Consultation, backup, meetings, and other duties as assigned.
SHARE Counseling (25%)
Provide the SHARE evidenced-based psycho-education program that involves the individual with the diagnosis and their care partner, (dyad) in decision making and planning via five 60-90 minute in-person sessions in the office and one family session in the home.
Support the SHARE dyad to help them communicate effectively and plan; topics include symptoms, communication, core values, preferences for care, healthy activities and planning for the future.
Provide information about available resources that reflect SHARE dyad's values and preferences.
Provide education about dementia and how to manage the changes that lie ahead.
Participate in ongoing outreach programs to community partners.
Bachelor's degree in social work, public health, gerontology, psychology, sociology, or related field, with at least 2 years of direct aging and/or dementia experience, or equivalent social services/dementia-related experience
Bachelor's degree in unrelated field with at least 4 years of direct aging and/or dementia experience, or equivalent social services/dementia-related experience
Strong organizational skills and proficiency in maintaining systems and procedures
Excellent interpersonal and verbal/written communication skills
Ability to analyze information and make timely, appropriate decisions
Advanced writing and computer skills: Word, Excel, Power Point, Gmail, Google Apps
Ability to work effectively with diverse populations
Proven ability to develop and maintain positive collaborative relationships
Self-starter, able to work with little supervision
Capable of taking a broad perspective as well as observing process & details
Some evenings are required
Travel up to 25% of time as required
Must possess a reliable personal vehicle, valid driver's license and proof of automobile insurance.
Master's degree in social work, public health, gerontology, psychology, sociology, counseling or related field
State of Ohio licensed professional including, LSW, LMFT, LPC, MCHES or other applicable professional licensure; license eligible
Crisis and risk assessment experience with individuals and groups
Knowledge of community resources in the field of aging