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Care Consultant

Job Location

Minneapolis, MN

General Summary

The Alzheimer's Association's mission is to eliminate Alzheimer's disease through the advancement of research; to provide and enhance care and support for all affected; and to reduce the risk of dementia through the promotion of brain health.  The Association is the world's leading voluntary health organization in Alzheimer care, support and research.  We are the largest private funder of Alzheimer research and the premier source of information and support for the more than 5 million Americans with Alzheimer's disease and their 15 million families and caregivers.  The Alzheimer's Association has been recognized as a top large nonprofit to work for by The NonProfit Times, the leading information provider for the nonprofit sector from 2010 to 2017.

The Care Consultant is part of a team that provides high quality care and support services to persons with dementia, caregivers, and professionals.  This position conducts biopsychosocialspiritual assessments, develops individualized care plans, delivers psycho-education, and encourages skill development through utilizing various brief individual and family counseling approaches via the Helpline and Care Consultation services.

This position will fulfill requirements of related grants including documentation and tracking referrals, and additional collaborative administrative projects. The position will also assist with delivery of centralized, high quality, evidence-based educational programs and outreach events for people with dementia, their families, and professionals in the community. The Care Consultant will conduct provider outreach and educate health care professionals and other aging services professionals about the programs and services of the Alzheimer's Association in all cultural communities including a strategic focus on LGBTQ, Hispanic/Latino, and African American communities.

The Care Consultant works closely with other program and diversity and inclusion staff and volunteers.

Essential Job Functions


  • Provides Helpline and Care Consultation services to individuals with MCI (or any stage of dementia) and their professional and family care partners from all cultural groups. Care consultation will consist of 1) caregiver/family assessment, 2) establishing client-centered treatment plan including identification and referral to available/appropriate resources 3) implementation of treatment plan 4) provision of emotional support and education about dementia through the utilization of clinical social work practice and (5) documentation of progress.  Care consultation services may be provided by phone or in person through short-term individual and family sessions. Crisis debriefing and crisis management will be utilized as needed
  • Coordinates implementation plan for tele-health
  • Coordinates local chapter participation in the Safe Return program (including enrollment, communication between local and national chapter, incident follow-up, scholarships, billing inquiries from insurance providers or others,  any other questions)
  • Maintains appropriate documentation and records information in database
  • Co-manages and assists with training Helpline volunteers who ensure appropriate and timely responses to callers
  • Participates in administrative and grant-related activities including grant reporting, budget management, outreach, and referral and participates in relevant meetings
  • Participates in monthly Care Consultation staffing meetings, and provides technical assistance to Regional staff, as needed
  • Increases the number of people with early dementia who access Alzheimer's Association products and services, and encourage their participation in program development and advocacy efforts
  • Represents the Association at community meetings and educates staff, volunteers, and community members and is able to be available for media interviews, as needed
  • Acts as a resource to other staff with issues related to dementia and caregiving
  • Other duties as assigned by supervisor


  • Assist in program services to promote effective delivery of educational classes and outreach opportunities in Minnesota utilizing traditional methods and technology to reach increasing audiences.           

    Duties include:
    • Deliver curricula (classroom and technology based)
    • Assist with the promotion of  education classes
    • Assist in the provision of technical assistance to ACT on Alzheimer's communities and MBA grantees in Minnesota, as needed
    • Presents at community and professional conferences, as assigned
    • Invoice constituents per policy to ensure prompt payment and timely reporting of education revenue
    • Meets with health care providers from all cultural communities including a strategic focus on LGBTQ, Hispanic/Latino, and African American communities to discuss benefits of early detection, diagnosis, and referral to the Alzheimer's Association

Minimum Requirements

  • Master's degree in social work, preferred.  Master's degree in counseling, nursing or psychology, or Master's degree with equivalent experience, especially in the areas of dementia care or elder services may be considered

  • Three years experience working in the geriatric field and the provision of psycho-social assessments and related action planning preferred
  • Experience with diverse and underserved communities preferred
  • Knowledge of Alzheimer's disease and related disorders a plus
  • Experienced clinical/counseling skills in listening, assessment, empathy, advocacy, negotiation, referral, and closure
  • Professional experience conducting health evaluations, diagnostic intakes, and/or crisis intervention counseling
  • Public speaking experience preferred

Click Here to Apply

  • by mail:
    Send resume to:
    Alzheimer's Association, Minnesota-North Dakota
    7900 West 78th Street
    Suite 100
    Minneapolis, MN 55439

We are an Affirmative Action, Equal Opportunity Employer and we appreciate your interest in the Alzheimer's Association.




Alzheimer's Association

Our vision: A world without Alzheimer's disease®.
Formed in 1980, the Alzheimer's Association is the leading voluntary health organization in Alzheimer's care, support and research.