The mission of the Alzheimer's Association is to eliminate Alzheimer's disease through the advancement of research; to provide and enhance care and support for all affected; and to reduce the risk of dementia through the promotion of brain health. Our vision is a world without Alzheimer's disease. The Michigan Great Lakes Chapter serves 23 counties in Michigan and is headquartered in Ann Arbor, MI.
The Administrative Assistant will have excellent customer service skills often be the first person constituents have contact with whether on the phone or upon arrival to the chapter office. He/She will support all departments of the chapter through general administrative support including but not limited to data entry, report generation, coordination of mailings and other constituent materials and will provide logistical support to chapter events in the community including fundraising events and programs. He/She will also coordinate office volunteers to support the chapter activities.
This position will be located in Ann Arbor, MI and reports to the Operations Manager
Essential Job Functions
General Office/ Administrative Support and Volunteer Program Support
Provide receptionist duties including answering multi-line phone and transferring calls to appropriate employee or office
Receive and distribute incoming mail. Prepare outgoing mail and packages for shipping
Provide administrative support to assigned employees by scheduling appointments, sending faxes, copying, making meeting arrangements, preparing meeting materials and summaries, making travel arrangements, and other tasks as requested
Maintain accurate paper and electronic files
Coordinate the recruitment and manage office volunteers for the Ann Arbor and regional office.
Prepare, complete and file all volunteer paperwork. Serve as the lead staff on the phone system
Referring callers as needed to the 24/7 Helpline
Maintaining inventory and ordering of office supplies
Assisting with preparation and logistics for meetings and Chapter events including but not limited to board meetings, Walks to End Alzheimer's, education programs, etc.
Support recruitment, coordination and annual appreciation/recognition of Chapter volunteers including the coordination of the chapter's annual volunteer recognition events
Facilitate background checks for all volunteers and facilitators according to National policy
Maintaining volunteer job listings on external websites such as Volunteermatch
Assist Operations Manager in the coordination of copying, acknowledgement, logging and mailing of deposits to outside vendor or National office for all events, general donations, memorials, grants, etc.
Update national donor services with returned mail/address changes/donor requests
Become proficient in CRM systems including Convio and Personify for support through data entry and report generation for development, programs and public policy departments