The Program Services Coordinator conducts volunteer recruitment and management, community outreach and awareness, diversity outreach, professional and family caregiver education, care planning, support group services, and all reporting related to these areas. They possess a high degree of empathy for those dealing with Alzheimer's disease and related dementias, excellent communication skills, and the ability to assess the needs of clients and refer caregivers and persons living with the disease to external resources as appropriate.
Essential Job Functions
Develops new community partnerships to increase awareness and create opportunities to expand education, support services, and volunteer engagement to achieve key strategic initiatives.
Identifies, recruits, trains and manages volunteers who implement our programs within the community
Develops and maintains relationships with professional healthcare providers to facilitate increase in referrals.
Expands the delivery of Common Program Plan, support services, and research programs.
Delivers speaking engagements for community education and caregiver training.
Expands programming opportunities through diversity and inclusion outreach.
Prepares and maintains statistical reports and grant-related reports.
Provides and promotes Helpline and in-person consultations to constituents in need.
Attends and coordinates conferences and meetings.
Performs other duties as required.
Bachelor's Degree in social work or related field; MSW preferred
Bilingual in Spanish or Haitian Creole a plus
1-3 years' experience in health and human service organization, preferably working with geriatric issues, Alzheimer's disease and related disorders
1-3 years working with volunteers with varying levels of expertise
Demonstrated ability to engage and related to culturally diverse clients
Excellent communication and organizational skills
Must possess valid driver's license, proof of insurance, and access to a reliable vehicle
Ability and willingness to travel by car up to 60% to chapter areas as requested
Ability to bend, stoop, lift and transport up to 25lbs of materials for meetings as needed