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Helping You
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The Alzheimer’s Association Illinois Chapter can help you through.




24/7 Helpline

The Alzheimer's Association highly trained and knowledgeable Helpline staff provide reliable information and support to all those who need assistance. With translation services available in over 200 languages, our 24/7 Helpline is offered wherever and whenever help is needed.  Call us toll-free anytime day or night at 1.800.272.3900.

Contact us to:

  • Talk with a caring professional about your questions and concerns

  • Learn about education programs for people with memory concerns, caregivers, family and friends

  • Understand more about memory loss, dementia and Alzheimer’s disease

  • Connect with others experiencing the challenges associated with memory loss

  • Discover the resources available in your community

Our 24/7 Helpline also features:

  • Confidential care consultation provided by master's level clinicians who can help with decision-making support, crisis assistance and education on issues families face every day
  • Help in a caller's preferred language using our translation service that features more than 200 languages and dialects
  • Referrals to local community programs, services and ongoing support

Call us 24/7: 1.800.272.3900
TDD: 1.866.403.3073

Note: Our Helpline staff does not perform diagnosis. If you or someone you care for is having memory problems, please see your doctor.
The 24/7 Helpline is supported in part by a grant from the Administration on Aging, U.S. Department of Health and Human Services.
This project was supported, in part by grant number 90AC2811, from the U.S. Administration for Community Living, Department of Health and Human Services, Washington, D.C. 20201. Grantees undertaking projects under government sponsorship are encouraged to express freely their findings and conclusions. Points of view or opinions do not, therefore, necessarily represent official Administration for Community Living policy.

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Care Navigation

When facing Alzheimer's disease, there is a lot to consider. The Alzheimer’s Association Care Navigation plan provides answers to questions about what to do after a diagnosis and also provides guidance with decision-making as the disease progresses.

Care Navigation will assist you in:

• Building a team
• Finding available resources
• Considering legal/financial issues
• Resolving safety issues
• Exploring changing roles and emotions

Care Navigation is a fee-based service. Payment options will be discussed when you make your appointment. Financial assistance is available.

For more information or to schedule an appointment, call our 24/7 Helpline at 1.800.272.3900 or email us at

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Message Boards and Blogs

When facing Alzheimer's disease, there is a lot to consider. The Alzheimer’s Association Care Navigation plan provides answers to questions about what to do after a diagnosis and also provides guidance with decision-making as the disease progresses.

Join the Alzheimer’s Association online community.

Anyone can participate - whether you are a person with memory loss, a caregiver, researcher, doctor or an advocate – share your voice and continue the conversation about Alzheimer’s disease.

Read our blog

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Support Groups

The Alzheimer’s Association’s Caregiver Support Groups are designed to provide emotional, educational and social support for caregivers through regularly scheduled meetings. Meetings help participants develop coping methods and encourage caregivers to maintain their personal, physical and emotional health, as well as, optimally care for the person with dementia. Additional specialized groups available include groups for adult children or spouses, groups for people in the early stages, and groups for caregivers caring for someone in the late stages.

Support group listing.

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Early Stage Telephone Support Group

Have you been diagnosed with Mild Cognitive Impairment, an early stage of Alzheimer’s disease or other dementia?

Is a phone call more convenient than an in person group? If so, join us by phone for an educational and supportive gathering of individuals from across the state with a similar diagnosis.

Learn more about our Early Stage Telephone Support Group

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Education Programs

We offer dozens of educational programs each year that address the specific interests of the general public, individuals with the disease and their families.

Education program listing

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Stay up-to-date on the latest news and advances in Alzheimer's treatments, care and research. Get tips for living with Alzheimer's as well as simple ideas on how you can support the fight to end Alzheimer's. Sign up for our monthly e-newsletter.

Sign up now.

Go to e-newsletter archive.

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Multilingual Information

Alzheimer’s disease or other related dementias do not discriminate. Individuals in and families in ethnic and cultural minority groups are two times more likely to get Alzheimer’s disease, and often are in need of solid information about Alzheimer’s disease and health resources. Get the latest information on treatments, research and care.

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Professional Education

We offer classroom and web-based professional education programs for dementia care professionals. Many programs allow you to earn CEUs.

Professional education listings

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Virtual Library

The Alzheimer’s Association offers dozens of fact sheets and brochures. Click here for a listing.

We also maintain a variety of educational materials (brochures, videos, audiotapes, and books) on topics related to Alzheimer’s disease and related disorders. To learn more about our library, call us at 1.800.272.3900.

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Clinical Trials

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Comfort Care Guide

Whether you are a family member or a staff member from a long-term care facility – Comfort Care Guide offers useful information about care related issues to the late and final stages of Alzheimer’s disease and related dementias. This free guide will help families make informed medical decisions they may face when a loved one with dementia is living in a nursing home, assisted living facilities, or any other type of care facilities. For staff members of long-term care facilities, the guide will serve as an important tool for those who wish to educate families and assist in care planning.

Download a Free Copy

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Comfort Zone

Comfort Zone is a comprehensive web-based location management service. Families can remotely monitor a person with Alzheimer’s by receiving automated alerts throughout the day and night when a person has travelled beyond a preset zone.

Comfort Zone Check-In combines the latest technology with flexibility, allowing families to change devices and plans as a person’s disease progresses and monitoring needs change. By using GPS and cellular technologies with online mapping, the entire family can proactively determine the location of the person with Alzheimer’s. Families log into a secure, password-protected website similar to logging into most email systems and proactively establish safety zones.

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Local Resources in your Community

We maintain updated information on many different resources that may be helpful to you and your loved one. These services include: adult day centers, assisted living and skilled nursing facilities, diagnostic centers, geriatric care managers, home health, hospice, non-profit legal services and brain donation sites. Our professional staff and trained volunteers can help assess what resources may be beneficial to you and your needs, as well as help identify the providers within your community.

Search for resources now OR
Have us search for you
Call our 24/7 Helpline 1.800.272.3900 or TDD: 1.866.403.3073
Make your request through our e-helpline.

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MedicAlert® + Alzheimer’s Association Safe Return®

MedicAlert® + Alzheimer's Association Safe Return® is a 24-hour nationwide emergency response service for individuals with Alzheimer's or a related dementia who wander or have a medical emergency.

If an individual with Alzheimer's or a related dementia wanders and becomes lost, caregivers can call the 24-hour emergency response line (1.800.625.3780) to report it.

A community support network will be activated, including local Alzheimer Association chapters and law enforcement agencies, to help reunite the person who wandered with the caregiver or a family member. With this service, critical medical information will be provided to emergency responders when needed.

Learn more about MedicAlert + Safe Return.

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Alzheimer's Association

Our vision: A world without Alzheimer's disease®.
Formed in 1980, the Alzheimer's Association is the world's leading voluntary health organization in Alzheimer's care, support and research.