During the coronavirus (COVID-19) pandemic, public health professionals play a critical role in protecting people living with Alzheimer’s and all dementia, their caregivers and families. Emergency and disaster situations can exacerbate or complicate the unique vulnerabilities associated with dementia, and public health professionals can address these risks and challenges. 

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Homes in the community, acute care and long-term care are three settings that require unique public health responses. Taking immediate action will not only help minimize the negative impacts of COVID-19 on people living with dementia and their caregivers, but also support effective, efficient delivery of care. 


Homes and community-based settings

People living with dementia and their caregivers have been affected by the suspension of adult day services, social events, congregate meals, respite care, peer support groups, community education, physical activity classes and more.
Other services are available through virtual delivery, such as non-urgent primary
care, case management and behavioral health.

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  • About 70% of people living with dementia reside in community settings, with 26% living alone. 
  • 30% of older adults with dementia living in the community rely on three or more unpaid caregivers.
  • 95% of people with dementia have one or more additional chronic conditions, and cognitive impairment tends to complicate management and treatment of these other conditions.

COVID-19 challenges: 

  • People living with dementia may have difficulty adapting to disrupted routines. Wandering, confusion and disorientation may increase.
  • Caregivers may receive less or irregular outside assistance, adding to already-high levels of caregiver strain.
  • Risk of exposure to coronavirus increases if hygiene and sanitation practices are inconsistent. People with dementia may not always remember how to thoroughly wash hands, and caregivers may lack the time to sanitize the home. Also, home health and personal care aides may not have personal protective equipment (PPE) to protect themselves and others in the home.
  • Adhering to care plans for other chronic conditions may become problematic. For conditions managed with diet and/or physical activity, persons with dementia may be unable to identify substitutes for scarce special diet materials or canceled physical activity programs. Distant caregivers may be unable to consistently manage medications, monitor health (e.g., blood glucose levels, sleep), and adjust care as needed. Also, cognitive impairment may impede learning how to use telemedicine and other virtual services.
  • Social isolation may be acute among persons and families dealing with dementia, a condition that already tends to isolate people due to stigma, deterioration of communication skills, and many hours spent caregiving.
  • Neglect, abuse and exploitation may not be detected early if adult protective services (APS) cannot maintain a sufficient workforce of COVID-trained staff.

Help Center: Support and resources to share during COVID-19

Coronavirus (COVID-19) pandemic updates and information to help educate people living with dementia, caregivers and families.

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Tips for public health response:
  • Distribute the Alzheimer’s Association 24/7 Helpline (800.272.3900) to community members, health care and community service professionals, and first responders to access the latest expert guidance. The Helpline also can direct callers to a wide array of programs and services, including virtual support groups.
  • Ensure caregivers have plans in place for additional support if they become unable to provide care, including situations in which the caregiver has an unplanned hospitalization. Encourage neighbors to look in on neighbors.
  • Coordinate with law enforcement to review, and update as needed, protocol for individuals living with dementia who wander to minimize potential COVID-19 exposures.
  • Offer training and PPE to professional and unpaid caregivers to help reduce potential transmission when providing in-home care and assisting with essential errands. 
  • Educate caregivers about filling medication prescriptions by mail order or delivery and in greater quantities for both the person with dementia and others in the household.
  • Help community organizations, especially those with ties to underserved populations, to use technology to host peer support groups, social events and more. Such efforts will need to consider user access to devices, broadband and technical support. 

Emergency departments and hospitals

Many emergency departments (EDs) and hospitals have adopted no-visitor policies to reduce transmission of COVID-19 to patients and frontline health care workers. But caregivers for people living with dementia often are not “visitors;” rather they provide essential medical and emotional support that aids diagnosis and treatment. Specifically, caregivers help reduce fear and anxiety, describe symptoms, assist with communications, avert wandering, detect delirium early, act as advocates, and decipher behaviors related to pain.

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  • Many hospitalizations among adults aged 65+ with dementia are not for dementia itself, but for a condition often complicated by or resulting from Alzheimer’s including diabetes, heart disease and falls.
  • Among adults aged 65+ with diagnosed Alzheimer’s and other dementias, 23% of hospitalizations were preventable.
  • People living with dementia may not recognize signs of deteriorating health, lack of self-care or unexpected declines in functioning.  
  • Dementia increases risk for delirium.

COVID-19 challenges: 
Persons living with dementia who are not accompanied by a caregiver may be:

  • Unable to provide essential information (such as name, birthday, health status and medications), or the information may be inaccurate. 
  • More likely to wander or develop delirium without caregiver support. 
  • Confused or agitated in new or different environments. They may become unable to describe symptoms or pain, or they may not understand instructions from strangers.
  • Rehospitalized if caregivers are not involved in developing person-centered discharge plans and helping with adherence to treatment plans.
Further, if a caregiver has a sudden, unplanned hospitalization or ED visit, a person living with dementia may be left alone without back-up caregivers being notified. By themselves, the person with dementia may not recognize they need help or know how to request help. These situations have increased risk for serious injury, illness or neglect.

Tips for public health response:
  • Avert avoidable ED use by educating families dealing with dementia how to manage health needs during the pandemic. Families need guidance on how and when to seek emergency care.
  • Promote household safety to reduce falls and other preventable injuries associated with dementia.
  • Educate local hospital systems and Emergency Medical Services (EMS) that caregivers are essential to quality care and should remain involved during care transitions, including hospital discharge.
  • Provide frontline health care workers with tips about how to communicate with persons living with dementia and provide person-centered care (see Resources section below).
  • Ensure hospital systems review and update their emergency plans should a natural or other disaster strike during the COVID-19 pandemic, including how to address the special needs of people with dementia. 
  • Establish a community-level protocol between health systems and adult protective services (APS) for situations where persons with dementia are left alone without essential assistance from a caregiver. During admissions, asking“Is there someone at home alone who will need care?” could initiate further inquiry.

Long-term care facilities

Long-term care (LTC) facilities, including nursing homes and assisted living facilities, are especially prone to COVID-19 outbreaks. This is due to the concentration of vulnerable older adults — many with some form of cognitive impairment — and the essential need for health care and support workers to commute to and from LTC facilities. The federal government instituted no-visitor policies in nursing homes. No-visitor policies are also in place at many assisted living communities and other LTC facilities. States are also relaxing training and licensing requirements to help facilities hire provisional staff to help with workforce shortages. For rising or significant outbreaks of COVID-19 in LTC facilities, states have created strike or bridge teams.

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  • 48% of people in nursing homes have Alzheimer’s or other dementias. However, many direct-care workers do not receive the training necessary to provide quality dementia care or have access to PPE.
  • Some unpaid caregivers continue to help with bathing, dressing, and other activities of daily living for LTC residents with dementia.

COVID-19 challenges:

  • Residents with dementia may have difficulty adhering to social distancing guidelines from other residents. Also, many need hands-on or close-proximity care from staff.
  • Restricted access to LTC facilities may prevent unpaid caregivers, including family and friends, from assisting with direct care and emotional support for persons with dementia. A secondary impact may be increased strain on LTC care providers.
  • Isolation and limited support/cueing may lead to reduction in eating or drinking or the potential consumption of inedible items.
  • Changes in staffing and schedules due to workforce shortages may disrupt the provision of person-centered care to residents living with dementia. As a result, they may experience more confusion and manifest negative behaviors. 
  • Provisional staff and members of strike/bridge teams may have no or little training about dementia and person-centered care.
Tips for public health response:
  • Ensure LTC facilities understand and adhere to Centers for Disease Control and Prevention (CDC) and Centers for Medicare & Medicaid Services (CMS) COVID-19 guidance.
  • Promote use of the Alzheimer’s Association’s guidance for LTC professionals, including provisional workers hired due to workforce shortages or members of strike/bridge teams aiding with infection control.
  • Facilitate planning between hospital systems and LTC facilities for evaluation and transfer of potential COVID-19 cases among the LTC population. Include steps for contacting caregivers in these plans. 
  • Ensure COVID-19 training for LTC professionals enables them to cue hand-washing and other hygienic practices, minimize risk for themselves and care recipients, and monitor co-occurring conditions for persons living with dementia.
  • Improve access to adequate PPE, disinfectant and sanitation supplies for LTC settings. 
  • Ensure LTC facilities review and update their emergency plans for potential natural or other disasters during the COVID-19 pandemic, including how to address the special needs of people living with dementia. 
  • Ensure LTC facilities maintain communication with appropriate family or other key support individuals, even if done by phone or virtually, during this time of enforced separation.


For more information: Molly French or John Shean, Alzheimer’s Association Public Health Department.