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24/7 Helpline
Care Consultation
Support Groups


Virtual Library
Education Programs
Professional Training
Multilingual Information


MedicAlert + Safe Return
Resources & Referrals
Alzheimer's Navigator
Caregiver Center
Safety Services
L.O.S.T. Program

Alzheimer's Association 24/7 Helpline

The Alzheimer's Association 24/7 Helpline operates 24 hours a day, seven days a week, in 140 languages. Our staff is highly trained and knowledgeable about all aspects of Alzheimer’s disease. Please call us if you have questions about:

  • Alzheimer’s disease or memory loss, medications and treatment options, and care options.
  • How our chapter can help you.
  • Caregiving tips and respite options.
  • Services available in your community and referrals.

You can also call us for emotional support - as often as you need. We know that living with Alzheimer’s can be overwhelming at times. Remember, we are here for you.

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Care Consultation

Our dedicated professional staff help people navigate through the difficult decisions and uncertainties people with Alzheimer’s and their families face at every stage of the disease. We can provide care consultation services to you by telephone, e-mail or in person. These include:

  • Assessment of needs
  • Assistance with planning and problem solving
  • Supportive listening

You can call the Alzheimer's Association 24/7 Helpline at 800.272.3900 to speak with a trained professional or call and schedule an appointment with your local office.

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Support Groups

There are many support groups in the Greater Iowa Chapter area, led by trained volunteer facilitators.  These support groups are for caregivers as well as many areas offer early-stage or younger-onset support groups for people with Alzheimer's or dementia.

>Visit our Community Resource Finder to locate a support group near you.

alzconnectedTM - Message Boards

The Alzheimer’s Association message boards and chat rooms are your online communication forum. Our message boards have over 9,000 registered members from around the United States, and many more people who simply browse the stories and information that is offered 24 hours a day.

>Join the Alzheimer’s Association online community.


Respite refers to a short time of rest or relief. Respite services can give caregivers time to fulfill personal needs and relax. There are several different ways respite care can be provided:
  • In-home respite care
  • Adult day centers
  • Residential respite care
  • Informal respite care
  • Respite care for emergency situations

The Greater Iowa Chapter can provide assistance with accessing respite services. Please call us for information on selecting services and payment options.  The Greater Iowa Chapter may be able to assist with some fees associated with respite through scholarships, when available. 
Due to the vital need for respite and ongoing costs associated with these services, we are also always accepting donations specifically to help provide scholarships to caregivers for respite.  For more information, call 515.440.2722.

NEW respite program offered in partnership with the Home Instead Senior Care® network and Hilarity for Charity® , will provide a much-needed grant program to provide in-home care services for families living with Alzheimer’s disease and other dementias. For more information and to apply, visit


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The Alzheimer’s Association offers a variety of fact sheets and brochures. Click here for a listing.

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Virtual Library

The Alzheimer's Association Green-Field Library is a national, privately funded resource facility providing information, materials and services on Alzheimer’s disease. We are the nation’s largest library and resource center specifically devoted to increasing knowledge about the clinical, scientific and social aspects of Alzheimer's and related dementias. We fulfill thousands of inquiries a year serving a variety of audiences including the general public, educators, healthcare professionals and families living with Alzheimer's disease.

Our library can help:

  • Answer questions about Alzheimer's disease and related dementias
  • Search for materials on topics
  • Locate statistics
  • Find a certain article or book title
  • Connect you with resources

What you'll find in our Virtual Library:

How to Order from our Library:

Contact the Alzheimer's Association nearest you as many offices carry their own local library of resources. If the office doesn't have the resources you are looking for, they can help you place an order and have them delivered to your local office within 24 hours!

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Stay up-to-date with the latest Alzheimer's Association happenings by signing up for eNews, available electronically and distributed weekly.

>Sign up for our e-newsletter

Education Programs

We offer many educational programs each year that address the specific interests of the general public, individuals with the disease and their families.  Some of these programs are now offered from the comfort of your own home! 

>Visit our Education-Community page to see a list and description of those we offer, as well as those available through e-learning.
>To locate the programs in your area, visit the Calendar/Community Resource Finder.
>View upcoming conferences available for professional and family caregivers.

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Professional Training

We offer training for health care supervisors and direct care workers in assisted living and nursing homes. Many programs allow you to earn continuing education credits.

>Click on the Professional Education or Conference page to view upcoming educational opportunities. 

E-Learning Workshops

Can't attend a local educational program?  Want to take some courses in the comfort of your own home?  View our selection of online courses at our e-learning center.

Multilingual Information

Alzheimer’s disease and other disorders that cause dementia know no boundaries. Many individuals and families in ethnic and cultural minority groups are in need of solid information about Alzheimer’s disease and health resources.


Throughout the year the Alzheimer's Association provides educational conferences for both professional and family caregivers as well as those with dementia. Topics and speakers vary but this is a great opportunity for individuals to gain the latest knowledge in dementia care, treatments, and research. Many conferences offer continuing education credits and contact hours for professionals. View our Conference page for more details and for upcoming dates and locations.

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MedicAlert® + Safe Return®

Alzheimer's Association MedicAlert + Safe Return is a nationwide identification, support and enrollment program that provides assistance when someone with Alzheimer's or a related dementia wanders and becomes lost locally or far from home. Assistance is available 24 hours a day, 365 days a year. If an enrollee is missing, one call immediately activates a community support network to help reunite the lost person with his or her caregiver.

Program Specific Donations:
MedicAlert + Safe Return can require significant financial expense, but can be lifesavers for recipients. There are either initial or ongoing charges for MedicAlert + Safe Return and the Alzheimer's Association is proud to offer scholarships to provide these programs free or at greatly reduced price for caregivers and people living with Alzheimer's in need. To continue to provide these scholarships, we must solicit donations specifically for this program. If you would like your donation to support MedicAlert + Safe Return please indicate so on your check or verbally when making a donation.

>Learn more about MedicAlert + Safe Return.

Alzheimer's Association TrialMatchTM

Welcome to Alzheimer's Association TrialMatch, a free service that makes it easy for people with Alzheimer's, caregivers, families and physicians to locate clinical trials based on personal criteria (diagnosis, stage of disease) and location.

Ground-breaking research is going on that could have a measurable impact on the lives of current and future Alzheimer's patients. But a lack of volunteers for Alzheimer's clinical trials is significantly slowing down this research and the development of new Alzheimer's treatments. Recruiting and retaining trial participants is now the greatest obstacle, other than funding, to developing the next generation of Alzheimer's treatments.

Participation in clinical studies provides an opportunity to advance and accelerate medical research and to contribute to the better health of future generations.  The need for a variety of people are needed, those with the disease, family members, and the general public are all welcome to sign-up.

>Use the Alzheimer's Association TrialMatch service to find a clinical trial today.

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Local Resources and Referrals

We maintain updated information on home care, adult day care, care coordination, assisted living, skilled nursing facilities, eldercare lawyers and transportation. Our staff and trained volunteers can help assess whether a specific care provider meets the individual needs of a person with Alzheimer’s.  You can also check the Community Resource Finder page online.

For more information, please contact us:

By phone:   1.800.272.3900
By email:

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Map out a plan to approach Alzheimer's.  When facing Alzheimer's disease, there are a lot of things to consider. We can help you and your family figure out the next steps to develop your personalized action plan.

Alzheimer's Navigator offers:

  • Step-by-step guidance by answering short surveys
  • Tips and Tools to use to be more informed
  • Programs and services in your community

Click HERE to learn more about AlzNavigator.

Caregiver Center

Caregivers for Alzheimer's and dementia face special challenges and we offer an entire website of services designated to help guide you.  You are not alone. Whether you need information about early-stage caregiving, middle-stage caregiving, or late-stage caregiving, the Alzheimer's Association is here to help.  Visit the Alzheimer's & Dementia Caregiver Center for more details.

Safety Services

Safety is important for everyone, but taking specific precautions becomes vital as dementia progresses. By putting measures in place, you can prevent injuries and help the person with Alzheimer's feel comfortable. We have resources to assist. 

Services offered include:

  • Driving & Dementia resources
  • Wandering
  • Home Environment
  • Medication Safety

Visit the Safety Center to learn more.

L.O.S.T. Program

The Des Moines Police Department, in collaboration with the Alzheimer's Association Greater Iowa Chapter have created a new law enforcement program aimed at helping reunite individuals suffering from Alzheimer's (or any other medical condition which affects memory) who may become separated from their families.  The program is called L.O.S.T. which stands for Loved Ones Safe & Together. 

This program consists of a computer database that is stored at the Police Department. It contains information about the person such as name, address, physical description, birth date, etc.  It also contains information about he potential activities of the person, where they may be heading or where they have been found before when lost and what symptoms they may exhibit when located by a police officer.  The database contains provisions for a photograph of the individual which can be sent directly to searching officers via in-car computer systems or the media, should they be notified to assist in finding the person.  The database can also be updated as needed with new information or photos.  There is no cost to participate and is available to the Des Moines and surrounding communities.

>Download the L.O.S.T Application Form

Please return the application to:

Des Moines Police Department
Detective Bureau
L.O.S.T Program
25 E 1st Street
Des Moines, IA 50309


Alzheimer's Association
1730 28th Street
West Des Moines, IA 50266

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Alzheimer's Association

Our vision: A world without Alzheimer's disease®.
Formed in 1980, the Alzheimer's Association is the world's leading voluntary health organization in Alzheimer's care, support and research.